When you've raised a dispute with TransUnion make sure you've provided the following correctly:
- Full name
- Social Insurance Number (optional)
- Date of birth
- Current address
- Previous address (if at current address less than 2 years)
- Reason for your dispute
- Name of the disputed item (from your credit report)
- ClearScore registered email address
TransUnion would have contacted you via email or telephone. It might help to check your spam or junk mail in case the email was sent there.
It can take up to 30 days to resolve, though the process is usually much faster than that. If you have any difficulties please let us know via our Chat or contact TransUnion directly.