If you’re managing the affairs of a loved one who has passed away, you can contact TransUnion Canada to notify them.
TransUnion can update the credit file to show the person is deceased and prevent future credit activity in their name.
You’ll usually need to provide:
A copy of the death certificate
Documentation showing you’re authorised to act for the estate (such as a probate certificate or legal authorisation)
How do I close their ClearScore account?
To close a deceased loved one’s ClearScore account, please use the messenger on this page to contact us. We’ll support you through the process.