At ClearScore, we understand that anyone can, and may need some additional help. If you find yourself in this situation, we’re here to support you.
We aim to provide an inclusive service for all our users - regardless of their personal circumstances.
Additional help and adjustments
Sometimes it can be difficult to find the information you need to help you. Our frequently asked questions (FAQs) have lots of articles and common queries to allow you to do some research in your own time.
If you can’t find what you're looking for in our FAQs, you can choose from one of our contact methods below.
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Raise a query via our messenger on the bottom right corner of this page.
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Email us at help@clearscore.ca
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Leave us a voicemail at 1-740-337-1699.
When you leave us a voicemail please speak clearly and make sure to say:- Your full name (this is so we know who we’re talking to)
- Your email address linked to your ClearScore account (so we can find your account)
- Why you’re calling (this is so we can pinpoint the best person to talk to you)
- How we can best help you.
- If you need alternative contact method or adjustment because of a disability.
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If you need someone else to speak for you - please also let us know their name and their relationship with you.
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Write to us at 199 Bay Street, Suite 4000, Toronto, ON, M5H 1A9.
If you are sending in documents, please make sure they are a copy only and are in colour.
If due to a disability you require an alternative contact method or adjustment, please let us know. We're committed to treating all our users equally and will do our very best to support you.
Further information is available in our Accessibility Policy.