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  1. Canada - ClearScore Help Centre
  2. My Account
  3. Security

Articles in this section

  • How to keep your ClearScore account safe
  • What is Multi-factor authentication (MFA)?
  • Is 2-factor authentication (2FA) the same as Multi-factor authentication (MFA)?
  • How do I enable/disable 2-factor authentication(2FA)?
  • I can't get my code (2FA)
  • What happens after I’ve enabled 2-factor authentication (2FA)?
  • What happens if I lose my phone/ change my number?
  • What is managing devices?

What happens if I lose my phone/ change my number?

If your phone is lost or stolen, lock the device through Find My iPhone or Find My Mobile.

To disable MFA and get set up on a new device or new telephone number, please contact us via Chat and our team will be happy to help.

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Related articles

  • I can't get my code (2FA)
  • How can I update my personal details?
  • What happens after I’ve enabled 2-factor authentication (2FA)?
  • How can I delete my account?

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