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Articles in this section

  • How do I reset my password?
  • I can't log into my ClearScore account
  • I can't log into my ClearScore app
  • Why won’t it accept my email address?
  • I can’t log in, it says access denied?
  • Why is my account locked?
  • My account is locked, what can I do?
  • How do I clear my cache?

How do I clear my cache?

Clearing your cache and cookies and then refreshing your browser can help you log in to your account.  
 
You can find instructions on how to do this on Google Chrome, Safari and Firefox.  
 
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  • My account is locked, what can I do?
  • What's credit use (or utilization)?
  • What ID documents do you accept?
  • How can I delete my account?
  • How long does information stay in my credit report?

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